Standard delivery is 2–3 business days within Germany. International orders 5–10 days. Express options available at checkout.

Credit card, PayPal, SEPA direct debit, Klarna (invoice + instalments), Sofort, and pay-on-invoice for registered customers.

Yes — 30 days, free returns, no questions asked. Use the return slip in your package or generate a new one in your customer account.

Yes, all prices include the statutory German VAT (currently 19%). Shipping costs are shown separately during checkout.

Via the contact form, e-mail to support@example.com, or service hotline Mon–Fri 9 AM – 5 PM. Average response time: under 4 hours.